My name is Benjamin Anderson, but I typically go by Ben. I'm a highly motivated Associate of Arts graduate and current undergrad student with proven leadership, communication, and technology skills seeking opportunities to further apply my skills.
University of Hawaii at Manoa - Communications (est. Spring 2021)
Eastern Gateway University - Associate of Arts (2019)
AWARDS / RECOGNITION
Deans List (Fall 2018 - Spring 2019)
Eastern Gateway Community College
Deans List (Fall 2019 - Spring 2020)
University of Hawaii at Manoa
Student of The Month (2017)
Henry Sibley High School - West Saint Paul, MN
Top District Accessories and Warranties Sales (Q4 2017)
Target - Inver Grove Heights, MN
You Make Target (Q4 2017)
Target - Inver Grove Heights, MN
IT Specialist • July 2020 - Present
IT Student Intern • October 2018 - July 2020
Punahou School, Honolulu, HI
Provided technical support for staff, faculty, and students. Reviewed incident tickets and responded to end-users appropriately in a timely and professional manner. Completed set-up, maintenance, and troubleshooting for a wide-range of devices including; Apple TVs, Mac laptops, Mac desktops, iPad, Lenovo laptops, Lenovo desktops, Dell desktops, Dell laptops, Google DayDream VR headsets, digital signage solutions, and AV systems. Created and managed device inventories. Collaborated with IT team and provided input on technical systems as well as productivity workflows. Assisted faculty and students with technical issues. Produced video tutorials on how to use specific technologies. Write and distribute internal communications regarding updates and technical policies.
Head of Media • February 2018 - June 2018
MNeverAgain, St. Paul, MN
MNeverAgain was a nonprofit student organization. Designed and managed official organization website. Responsibilities included; communicating with public via social media, coordinating email list for newsletters, designing graphics, providing technical support services, and composing internal communication.
Electronics Sales Associate: • June 2017 - April 2018
Target, St. Paul, MN
Communicated product knowledge with guests and and provided technical support in person as well as over the phone. Assisted customers with data backup, setup of new devices, and troubleshooting hardware and software issues. Achieved personal sales goals and was a member of the team that was recognized for best sales records in the district. Trained and supervised new team members, researched new products, managed freight, and processed transactions. Received the “You Make Target” award for excellent guest service and sales record. iOS
Developer • May 2016 - August 2016
Personal Project, MN
Developed a multi-view iOS application which included numerous elements including call links, splash page with a persistent countdown, custom email composer view, and more. Went through the review process and posted the application to the iOS app store in August of 2016. Application was taken down by myself due to a lack of time for update and support while in school.
Team Member • Seasonal 2016
Sweet Martha’s Cookies: Falcon Heights, MN
Responsibilities included assisting with product sales, maintaining product quality, serving customers, and working in a fast-paced environment.
Creator and Member • Spring 2015 - Spring 2017
Henry Sibley High School Student Tech Support (Tech Warriors), West Saint Paul, MN
Pitched the idea of a student technology support club to school leadership team and established the Tech Warriors club. Provided assistance with use of productivity applications for MacOS, A/V systems (projectors, speakers, and cabling), printers, and a variety of different types of tier 1 technical support.
Photo & Video Production
Adobe After Effects*
Final Cut Pro
Logic Pro X
AV System Setup & Maintenance
Custom Built Solutions
Cisco Webex Meetings
Cisco Webex Events
Cisco Webex Teams
* beginner level experience